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Shipping & Returns

Shipping Policy

For now, we only ship domestically within the United States. You will receive tracking information as soon as your order has shipped. For any questions, contact us at customerservice@831stories.com.

 

Return & Refund Policy

All sales are final except in the event of damaged merchandise in which case we will happily ship you a replacement.  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. You can always contact us with any questions or issues at customerservice@831stories.com.