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Privacy Policy

831 STORIES PRIVACY POLICY

 

Last Updated: November 20, 2025

 

This Privacy Policy describes how 831 Stories, Inc. (“831 Stories,” the “Company,” “we,” or “us”) collects, uses, discloses, and otherwise processes information about you. This Privacy Policy applies to information we collect when you access or use our website and other online products and services that link to this Privacy Policy (collectively, our “Services”), or when you otherwise interact with us, such as at events, through our customer support channels, or on social media. 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this policy. Where required by law, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

 

COLLECTION OF INFORMATION

The information we collect about you depends on how you interact with us. In this section, we describe the categories of information we collect and the sources of this information.

Information You Provide to Us

We collect information directly from you when you create an account, make a purchase, fill out a form, RSVP or join the waitlist for an event, request customer support, or otherwise communicate with us. The categories of information we collect include:

  • Identification Information: we collect your name, email address, mailing address, phone number, date of birth, social media credentials, or referrals.

  • Customer Content: we collect your photos, videos, reviews, and other information you may submit, such as comments on the Services, other online forums, and social media platforms.

  • Communication Information: we collect information included in your communications with us, such as if you email us questions.

We may also collect any other information you choose to provide. If you make a purchase from us, we work with a third-party payment processor to process your payment information.

Information We Collect Automatically

We automatically collect the following categories of information:

  • Transactional Information: we keep a history of your transactions with us, including the dates and amounts paid for the Services.

  • Internet Activity Information: we collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Services and interaction with our communications, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.

  • Information Collected by Cookies and Similar Tracking Technologies: we use tracking technologies, such as cookies and pixels, to collect information about your interactions with our Services and communications. These technologies help us improve our Services and communications, see which areas and features of our Services are popular, count visits, and track clicks. You may be able to adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Information We Collect from Other Sources

We obtain information from other sources. For example, we may collect information from advertising networks and data analytics providers. This information includes your name and contact information. We may also collect information you share when you interact with us on social media platforms like Instagram and TikTok.

Derived Information

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address and may infer your interests based on your browsing behavior and past activities.

 

USE OF INFORMATION

We use information for the following purposes:

  • Service Delivery: we use information to provide and maintain our Services.

  • Communication: we use information to communicate with you about 831 Stories and our Services, including to send you newsletters, respond to your questions, inform you of price or Services changes, and send you other transactional or relationship messages.

  • Marketing and Advertising: we use information to send direct marketing messages (including via email) and target advertisements to you on third-party platforms and websites as described in the “Targeted Advertising and Analytics” section below. You can opt out of marketing emails by clicking the “unsubscribe” link.

  • Research and Development: we use information to monitor and analyze Services trends, usage, and activities, improve our products and services, develop new products and services, and generate de-identified data. 

  • Protection and Compliance: we use information to detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, help protect the rights and property of 831 Stories and others, and comply with our legal and financial obligations.

  • Notice/Consent: we may also use information in other circumstances after giving you notice and/or getting your consent.

 

TARGETED ADVERTISING AND ANALYTICS 

We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services, including your IP address, web browser and mobile network information, pages viewed, time spent on pages, and links clicked. This information may be used to deliver advertising targeted to your interests on other companies’ websites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity. 

In addition to ad targeting activities that rely on cookies and similar technologies, we work with advertising partners to translate other identifiers, such as your email address or phone number, into a unique identifier (called a hashed value) that such partners can then use to show ads that promote 831 Stories. 

You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.

 

DISCLOSURE OF INFORMATION

We disclose information about you as follows:

  • Vendors: we disclose information to vendors, service providers, contractors and consultants who perform services on behalf of us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, data enrichment, analytics, and marketing and advertising.

  • Advertising Partners: we disclose information to third parties for their own use, such as their own marketing and advertising purposes. 

  • Professional Advisors: we disclose information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

  • Legal Authorities and Others Involved in Legal Proceedings: we may disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements and if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of 831 Stories, our users, the public, or others.

  • Corporate Transactions: we reserve the right to disclose information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. 

  • Affiliates: we reserve the right to disclose information between and among 831 Stories and any current or future parents, affiliates, subsidiaries, and other companies under common control and ownership.

  • Consent: we may disclose information when we have your consent or you direct us to do so.

We also disclose de-identified information that cannot reasonably be used to identify you. We maintain and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law. 

 

TRANSFER OF INFORMATION

831 Stories is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those who perform work for us may transfer your information to, or store or access it in jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.

 

CONTACT US

If you have any questions about this Privacy Policy, please contact us at hello@831stories.com.